These terms are an agreement between you and Serpbit ("we"). They cover the Serpbit API, the dashboard and this website (the "service"). By creating an account or using an API key you accept them. If you accept them for a company, you confirm you may bind it.
1. The service
Serpbit fetches Google's public search results pages on your request and returns them to you as structured data and, if you ask, as HTML. We work to make the results match what a person in the place and on the device you chose would see. Google decides what its pages show and may change them at any time, so we cannot promise that a particular result, layout or feature will be on a page.
2. Your account and keys
- Give a working email address and keep it current: we send sign-in links, receipts and notices there.
- Keep your API keys secret. Requests made with your keys count as yours and are billed to you. If a key leaks, revoke it in the dashboard.
- One account per person or company, unless we agree otherwise.
3. Plans, credits and payment
- A search is one answered results page. Requests that return no page, and errors, are not billed.
- A plan gives a number of credits for each billing period. Each call that is answered spends credits at the rate the API reference gives for its endpoint. Unused credits do not carry over to the next period.
- Top-up credits are bought once, never expire, and are spent after the plan's credits for the period.
- Paid plans renew automatically each month and are charged in advance to the card on file through Stripe, our payment processor, until you cancel. Prices are in US dollars; VAT or other taxes are added where they apply.
- Changing to a dearer plan takes effect at once and the difference for the rest of the period is charged at once. Changing to a cheaper plan takes effect at the next renewal.
- If a renewal payment fails we retry it; if it still fails, the account moves to the free plan.
- We may change prices. A change applies to your plan from the next renewal after we have emailed you about it at least 30 days ahead.
Cancellation and refunds are set out in the refund policy, which is part of these terms.
4. How you may use it
You must follow the acceptable use policy. You are responsible for how you use the results, including any rights of others in the content of the pages and any law that applies to your use, such as data protection law if results contain personal data. You may resell or build products on the results; you may not resell access to the API itself without a written agreement with us.
5. Limits and availability
Each plan has limits on requests a minute and at once per key, shown on the pricing page. We aim to keep the service running at all times but do not guarantee it, unless a separate written agreement (for example a volume contract) gives a service level. We may interrupt the service for maintenance, preferably announced in advance.
6. Suspension and ending
You may stop using the service and close your account at any time. We may suspend a key or an account at once if it breaks these terms or the acceptable use policy, puts the service or others at risk, or if payment fails; where we can, we tell you first and give you a chance to fix it. We may end the service for everyone with 60 days' notice, refunding unused top-up credits and the unused part of a prepaid period.
7. Liability
The service and its results are provided as they are. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost data, and our total liability in any 12 months is limited to what you paid us in those 12 months. Nothing in these terms limits liability that cannot be limited by law, such as for intent or gross negligence. If you are a consumer, the rights consumer law gives you are not affected.
8. Personal data
How we handle personal data is described in the privacy policy. If you need a data processing agreement for data you send us in requests, write to support@serpbit.com.
9. Changes to these terms
We may update these terms. For a change that matters, we email you at least 30 days before it takes effect; if you do not agree, you may cancel before then. Continuing to use the service after that date means you accept the change.
10. Law and disputes
These terms are governed by the law of the country where Serpbit is registered. Disputes go to its courts, unless the law gives a consumer the right to go to the courts where they live.